Designing the restaurant management platform posed challenges in creating an intuitive interface for handling reservations, orders, and inventory. The platform needed to be both comprehensive and easy to use, accommodating diverse staff roles and ensuring real-time updates.
Solution
We designed a comprehensive SaaS solution featuring an app for waiters, a customer-facing interface, and dashboards for restaurant kitchens and owners. Additionally, we created an admin dashboard to manage multiple restaurants efficiently.
My Role
Team lead, Product design
Scope
68 working days.
Low-Fidelity
In the low-fidelity stage, we created basic wireframes, affinity maps and sitemaps to outline the core structure and layout of the platform. These early designs focused on defining the overall user flow, key features, and navigation without detailed visual elements. The goal was to quickly explore and validate concepts, gather feedback, and make iterative improvements before investing in high-fidelity designs.
Sitemap
Affinity Diagram
Wireframe
High-Fidelity
I crafted detailed, refined designs for tablet, mobile, and desktop platforms, focusing on precision and interactive features. This involved tailoring the user experience for each device, ensuring visual consistency and functionality across varying screen sizes.
Content Management System (CMS)
We built a Content Management System (CMS) specifically for restaurant owners and kitchen staff. This tool enabled them to efficiently manage and update menus, orders, reservations, and other critical content, streamlining operations and enhancing overall management within the restaurant environment.
Waiters Application
I developed a tablet app for waiters with an emphasis on intuitive user experience and streamlined functionality. The app included easy navigation for order management, table tracking, and kitchen communication, optimized for touch interactions and clear, organized displays to boost efficiency and service quality.
Customers Application
I designed a mobile app for restaurant customers to place orders seamlessly. The app featured an intuitive interface with easy navigation for browsing the menu, customizing orders, and checking out. It provided a smooth and engaging experience, allowing users to view real-time updates on their order status and manage their preferences effortlessly.